Terms of Service

These terms apply to Engageily Creators and add to the Engageily terms.

1. What the service is

Engageily Creators is a directory and messaging service. We help brands find creators and help creators be found. We are not a party to any agreement between a brand and a creator, do not guarantee any collaboration, income or results, and do not handle payments between them.

2. Accounts

You must provide accurate information and keep your email account secure. One Engageily account can have a creator profile and a brand account.

3. Creators

Creators are free. You may publish only information you have the right to share and must not present anything as verified unless the platform data shows it. Numbers you enter are labelled self-reported. Do not impersonate others, post unlawful or misleading content, or buy or fabricate audience.

4. Brands and agencies

Use creator details and messaging only to propose genuine collaborations. Do not spam, harass, scrape the directory, or resell creator details. Unlocked details are for your own use.

5. Plans, unlocks and billing

Browsing is free and every account has 3 lifetime free unlocks. Paid plans give a monthly unlock allowance (Starter 50, Growth 200, Agency 600). Annual plans are billed upfront and give the monthly allowance each month. Allowances do not roll over, and unlocking a creator you already unlocked costs nothing. Payments are processed by Dodo Payments. You can cancel at any time; access continues to the end of the paid period. Refunds follow the law and our payment provider's rules.

6. Instagram and YouTube

If you connect Instagram you agree to follow Instagram's terms and the Meta Platform Terms. YouTube data is subject to the YouTube Terms of Service. Engageily is not affiliated with or endorsed by Meta, Instagram or Google.

7. Moderation

We may unpublish profiles, remove content or suspend accounts that break these terms or the law. You can report a profile from its page.

8. Liability

The service is provided as is. To the extent the law allows, we are not liable for indirect losses or for what brands and creators do with each other.

9. Contact

Email: sales@xigmapro.com